If you wish to change your price plan, follow these steps:

1. From the Account Settings tab, select Settings, then General Settings.

2. Click the Edit button at the bottom of the page.

3. From the Price Plan drop-down menu, select the price plan you wish to apply to your account.

NOTE: If you are downgrading your account, you must have the appropriate number of administrators, operators, and numbers in your account for the new price plan you wish to apply. For example, if you have a Tier 2 account but wish to downgrade to a Tier 1 account, you cannot have two active administrators for a Tier 1 account. Before you change your price plan, you must change the status of one administrator to Archived so that there is only one active Administrator.

4. Click Save.

uText Price Plans

Tier 1 is $29.00/month and offers the following features:

  • 1 Admin
  • 5 Operators
  • 1 uText Number
  • 2,500 In/Out Text Messages
  • 750/$9.99 Text Packs


Tier 2 is $59.00/month and offers the following features:

  • 2 Admins
  • 15 Operators
  • 3 uText Numbers
  • 6,000 In/Out Text Messages
  • 750/$8.99 Text Packs

Tier 3 is $99.00/month and offers the following features:

  • 5 Admins
  • Unlimited Operators
  • 10 uText Numbers
  • 10,000 In/Out Text Messages
  • 750/$7.99 Text Packs
  • $5.00/Additional Number