Canned responses are standard messages that you can insert into an invoice.
To add a canned response to your account, follow these steps:
1. From the Services & Materials tab, select Canned Responses.
A list of your canned responses displays. To edit an existing response, click the Edit button next to the response and make any changes that you wish. Click Save Changes when you are finished.
2. To add a new canned response, click Add Response.
3. In the Response Name field, enter a name for this canned response (e.g., "Payment Thank You").
4. In the Response Description field, enter the text for this response (e.g., "Thank you for your payment. We appreciate your business.").
5. From the Status drop-down menu, make sure Active is enabled.
6. Click Save Changes.