To communicate, acknowledge alarms, and track your guards, follow these steps:


  1. Select the shield (dashboard) icon to navigate to the dashboard. 

  2. To message any guard, you must select a guard you want to message and then select Message

  3. Enter your message and select Confirm.

  4. The guard will receive this message in the uPatrol App.

  5. If there is an alarm you can select ACK Alarms to silence the alarm. Alarms are due to the guard selecting Emergency on the App.

  6. To view all guards in danger, select In Danger. Guards in danger will become highlighted.

  7. To view the position of any active guard, select a guard and select Track. Their position will show up on the map.